Business Process Outsourcing.
Managed support for the essential functions behind your organization, from individual tasks to recurring outsourced workflows.
Practical support across your operations.
Our standard monthly plans provide flexible capacity across eligible services. Larger process outsourcing engagements are scoped separately to match the work and delivery requirements.
Administrative Support
Calendar coordination, inbox organization, research, document preparation, data entry and records maintenance.
Finance Administration
Invoice processing, receivables follow-up, receipt collection, expense records and routine bookkeeping assistance.
Sales & CRM Support
Lead research, CRM updates, pipeline administration, proposal preparation and sales activity reporting.
Recruiting & HR Support
Candidate sourcing assistance, applicant tracking, interview scheduling, onboarding paperwork and HR record updates.
Customer Support
Customer email and ticket handling, order-status inquiries, follow-ups and escalation coordination within agreed coverage.
Business Operations
Vendor coordination, project administration, recurring reports, process documentation and operational tracking.
Managed IT &
Cybersecurity
Technology and security engagements are available through DotWave Solutions, including cybersecurity advisory, security monitoring and technical staffing. These services are scoped and contracted separately from OKIDO's standard plans.
Explore DotWave Solutions ↗Services depend on agreed scope, staffing and system access. Standard support excludes legal or tax advice, independent payroll decisions, specialized accounting, and 24/7 or high-volume support unless separately contracted.
More than task support.
For organizations outsourcing a defined process or requiring higher volumes, OKIDO can discuss a tailored BPO engagement with agreed responsibilities, reporting and delivery requirements.
We welcome commercial, nonprofit and public sector inquiries. Government and contractor engagements are evaluated individually for procurement, security, staffing and data-handling requirements.
Discuss Your Requirements